If you are unhappy with the goods you have purchased, we will be happy to fully refund them, provided you return them in their original condition, with all of the original labels intact and with the relevant receipts within 7 days.
Belle Femme Lingerie also offer an exchange or credit note on any item returned after 7 days up to 28 days from purchase. Once again this policy is only upheld if the items are returned in their original condition, with all of the original labels intact and with the relevant receipts.
This does not affect your statutory rights.
Unfortunately this policy cannot apply to any product with a gusset or underwear accessories for reasons of hygiene. In addition, our policy does not extend to goods that have been worn, unless the product is found to be faulty.
If you have received a damaged or defective item, please contact us immediately and we will be happy to assist you with a replacement.
Postage or courier charges will not be refunded in the case of a return. However if you request replacements for a damaged item, you will not be charged again for postage.
Belle Femme Lingerie.
