Frequent Asked Questions

How long they last does depend on how often we wash them, how we care for them and how often that bra is worn. On average we should be measured for a new bra every 5-6 months as our bodies can change and the elasticity can wear on a bra.

The bra will last longest if you hand wash it and let it drip dry. All bra’s should be washed in a non-biological detergent or why not have your own bottle of SOAK which is rinse free, environmentally- friendly formulation now available to buy on our on-line store today. Never put a bra into the dryer. See my blog for more information on how to care for your lingerie

Underwear can not only make or break an outfit, the right pieces will also do wonders for your style from the inside, by boosting your confidence and comfort levels. Make sure your underwear wardrobe covers every inch of your style concept. We all need the standard black, white and nude but we also should include that fashion piece and matching brief. Every underwear drawer should have some colour and matching sets. It will make you feel good.

Shapewear has come a long way from the granny girdle and the cramped corsets. The ladies of Downton would choke on their tea if they could see the secret scaffolding that’s now on offer. Good comfortable shapewear often doesn’t come cheap. I think the only shapewear to have in the wardrobe is SPANX. In my professional opinion, it is the best on the market and ticks every box BUT the most important piece of information is you have to be fitted as every body shape and size is different. Check out our online shop for what’s available in shapewear.

Actually, it is! Approximately 60% of women have one breast that’s larger than the other. When you are being fitted – always fit for the larger breast

No! It is imperative that you wear a sports bra while you exercise, especially for high impact sport such as running. An everyday bra can reduce bounce by up to 38%, a sports bra can reduce by up to 83%. Click here to see our sports bra range

Yes! We are a leading stockist of bridal underwear and no dress is too complicated for Belle Femme Lingerie! We make every effort to keep a large selection of strapless bras, backless bras, briefs and shapewear in stock at all times. If you are calling to the shop please have a photo of the back and front of your dress as this can help us make the right decision for you. Click here to check out our Bridal collection.

We carry a wide variety of bra sizes in A – K cups, and 28 – 44 band sizes

Yes please ! Our shop is open to appointments only. Contact us directly to arrange a suitable time/date or complete our Book An Appointment form. We look forward to helping find you the perfect fitting bra.

At Belle Femme Lingerie we ensure the product range we bring to our customers offers both quality and affordability. Our lingerie ranges in price from €30.00 upwards. A good bra is like a good pair of shoes – it’s an investment.

We offer a select offering online, therefore in order to access our full collection, we recommend a visit to our boutique on Kieran St. in Kilkenny city.

Kilkenny

Monday – Saturday 10.00am – 6.00pm
We close on Sundays and Bank holiday Mondays.

Douglas, Cork

Tuesday – Saturday 10.ooam – 6.oopm

1. If you have that 4 breast effect.
2. Your straps keep falling down.
3. The band of the bra rides up your back
4. Your neck or back hurts.
5. You have spillover over the top, sides and bottom of the cups
6. When you raise your hands into the air and the bra moves.

YES! For the first 4-5 days it should nearly feel too tight, but this is normal as you are holding the weight of the breast on your back, so by giving it at least 4-5 hand-washes within the first week it will soften the bra and shape it to the shape of your body. A new bra is like a new pair of shoes – it needs a few days to settle and to be worn in.

Backless, strapless bras basically stick to the skin with mild adhesive. It will stay on fairly well but remember they are only an accessory. If you are anything above a DD cup we recommend sewing the cups of the bra into the dress. More information on this is available in store.

Yes we stock nursing bras and night wear. Maternity bras help support the delicate tissue of your breasts. You will start to notice that your breasts will need extra support from around 12-15 weeks into your pregnancy and even sooner sometimes. During pregnancy your body is under-going dramatic changes and it is crucial to be re-measured every six to eight weeks. Your bra size can change up to 3-4 times during pregnancy. Click here to see our extensive maternity and nursing range.

Deliveries

Our delivery destinations and prices are:

  • Ireland – €5.95
  • Europe – €28
  • International – €30

All deliveries are sent via An Post Express

An Post Express deliveries contain a tracking code which will be forwarded to the customer during the processing of the order

Deliveries can be expected within 3-5 days from the order date

Please contact us and we will follow up with the courier & re-issue a new product if necessary

Returns

If you are unhappy with the goods you have purchased, we will be happy to fully refund them, provided you return them in their original condition with all of the original labels intact and with the relevant receipts within 5 days. We do not accept returns of briefs, shapewear or swimwear for hygiene reasons. On sale items we offer exchange or credit note.

Belle Femme Lingerie also offer an exchange or credit note on any item returned up to 7 days from purchase. Once again, this policy is only upheld of the times are returned in their original condition, with all the original labels intact and with the relevant receipts.

Unfortunately, this policy cannot apply to any product with a gusset or underwear accessories for reasons of hygiene. In addition, our policy does not extend to goods that have been worn unless the product is found to be faulty.

If you have received a damage or defective item, please contact us immediately and we will be happy to assist you with a replacement.

Postage or courier charges will not be refunded in the case of a return. However, if you request replacements for a damaged item, you will not be charged again for postage. Please note that we do not offer refund, an exchange or credit note on sale items.

How to return a purchase on bellefemmelingerie.com ”

  1. Repackage the item(s) you wish to return in their original condition, in their undamaged packaging. Please note sale items are excluded for return.
  2. Attach the Return Advice Note which is included in the package. You can download the Return Advice Note.
  3. Please ensure that the package is sealed, and the label is attached properly.
  4. We advise that you obtain proof of postage and hold on to this proof of postage until you have received your refund.
  5. You will receive a confirmation email from us upon receipt of your package and when you refund has been processed.
  6. Refunds will only be paid back to the original payment method. It can take up to 10 working days from date of posting depending on your bank.
  7. Return to:
    • Belle Femme Lingerie
      Kieran Street
      Kilkenny

Download Returns Document